Introduction
IC Markets is an established online forex broker that has been in operation since 2007. Based in Sydney, Australia, IC Markets offers a range of trading services including forex, CFDs, commodities, futures, and indices. It is known for its competitive spreads, low latency, and high-speed execution. But, like any broker, it has its strengths and weaknesses. This article aims to provide a neutral review of IC Markets, taking into account its features, services, and customer feedback.
Regulation and Security
Regulation
IC Markets is regulated by the Australian Securities and Investments Commission (ASIC), which is one of the most respected regulatory bodies globally. This ensures that the broker adheres to strict standards of conduct and transparency. IC Markets also holds a license from the Seychelles Financial Services Authority (FSA), which provides additional regulatory oversight.
Security
IC Markets uses industry-standard security measures, including 256-bit SSL encryption, to protect client data. It also holds client funds in segregated accounts with top-tier banks, ensuring that client funds are secure even if the company runs into financial difficulties.
Trading Platforms and Tools
Trading Platforms
IC Markets offers three trading platforms: MetaTrader 4, MetaTrader 5, and cTrader. These platforms are highly regarded in the industry for their advanced features, user-friendly interfaces, and reliability. They also offer mobile trading options, allowing traders to manage their trades on the go.
Trading Tools
IC Markets provides a range of trading tools, including market analysis, economic calendar, and trading calculators. However, some users have reported that the broker’s educational resources could be improved, particularly for beginner traders.
Account Types and Pricing
Account Types
IC Markets offers three types of accounts: Standard, Raw Spread, and cTrader Raw. These accounts cater to different types of traders, with varying spreads, commission rates, and minimum deposits.
Pricing
IC Markets is known for its competitive pricing, with tight spreads and low commissions. However, some users have reported that the broker’s fees can be higher than average for certain trades, so it’s essential to review the fee structure carefully.
Customer Service
IC Markets offers 24/7 customer service via live chat, email, and phone. However, some users have reported slow response times and unhelpful customer service representatives. While these complaints are not universal, they do indicate potential areas for improvement.
Conclusion
In conclusion, IC Markets is a well-regulated broker that offers a range of trading platforms and competitive pricing. However, its customer service and educational resources may leave something to be desired. As always, it’s important to do your research and consider your individual trading needs before choosing a broker.
I am extremely disappointed with the lack of professionalism and efficiency displayed by IC Markets as my broker.