Introduction to Forex Optimum
Forex Optimum is a broker firm that has been in operation since 2009. It is based in St. Vincent and the Grenadines and offers a range of trading options including Forex, CFDs, and cryptocurrencies. Forex Optimum is known for its user-friendly interface and various account types that cater to different levels of traders. However, despite these offerings, the firm has received mixed reviews from its users.
Trading Platform
Forex Optimum utilizes the popular MetaTrader 4 (MT4) platform for trading. MT4 is well-known for its advanced charting capabilities, automated trading features, and the ability to customize and extend its functionalities through the addition of plugins and scripts. However, the firm does not offer the newer and more advanced MetaTrader 5 (MT5) platform, which may be a drawback for some traders.
Account Types
Forex Optimum offers several types of accounts to cater to different types of traders. These include the Standard Account, the Cent Account, and the ECN Account. The Standard Account is designed for beginners, with a minimum deposit of $10 and access to basic trading tools. The Cent Account, on the other hand, is for more experienced traders, with a minimum deposit of $100. The ECN Account is for professional traders, with a minimum deposit of $500 and access to advanced trading tools and strategies.
Customer Service
Forex Optimum offers customer service through email, phone, and live chat. However, there have been some complaints about the quality and responsiveness of their customer service. Some users have reported difficulties in getting in touch with the support team, while others have mentioned that the responses they received were not helpful or satisfactory.
Regulation
One of the main concerns about Forex Optimum is its regulation. The firm is registered in St. Vincent and the Grenadines, which is known for its lax regulatory environment. This means that the firm is not subject to the stringent regulations that apply to broker firms in more regulated jurisdictions such as the US, UK, or EU. This lack of regulation raises concerns about the safety of funds and the overall integrity of the firm.
Conclusion
In conclusion, while Forex Optimum offers a range of trading options and a user-friendly platform, there are some areas where it falls short. The lack of stringent regulation, the absence of the advanced MT5 platform, and the mixed reviews about its customer service are all factors that potential users should consider. As always, traders should conduct their own due diligence and research before choosing a broker firm.
I am extremely disappointed with the broker Forex Optimum’s performance and lack of professionalism.